FAQ

No matter where you are or whether you decide to study with us online or come to the Keats Chinese school, enrollment is easy, and we are with you every step of the way.
I WANT TO TRAVEL TO OTHER CITIES DURING/AFTER STUDYING CHINESE AT KEATS, WILL KEATS HELP ME PLAN THE TRIP?

Yes, Keats staff will help you book flight tickets and hotel rooms, if needed. We also offer travel programs for you and your family. If you take Mandarin lessons at Keats and your family/friends will join in for the trip in Yunnan, this is the perfect program for you.

WHAT CLOTHING SHOULD I BRING?

We will send you a list of what to bring about 2 weeks before you come regarding the temperature and the weather at that time. Please feel free to download our Free Checklist Before Moving Abroad to Study

CAN I USE MY CREDIT CARD WHILE SHOPPING IN KUNMING?

Most stores in Kunming do not accept foreign credit card payment. It would be better if you pay cash when you buy things in China. More and more people are using apps like WeChat and Alipay to purchase their goods. You can open a Chinese bank account and link it to your WeChat or Alipay account so that you can make payment using your mobile phones. Your teacher can take you to open a Chinese bank account if you need.

CAN I DRINK TAP WATER WHEN I LEARN CHINESE IN CHINA AT KEATS?

In China, we do not drink tap water. In each dorm room, we provide water dispenser. You can order bottled water from us at RMB 15/bottle. Check out Keats housing options here.

WHAT CAN I DO DURING THE WEEKENDS?

The school offers free excursions on Saturday and paid excursions on Sunday. Students are welcome to sign up for these trips. Check out a list of things to do in Kunming. Check out a list of places for the weekend.

WHAT DO THE CHINESE LANGUAGE LEARNING STUDENTS DO DURING THEIR SPARE TIME?

Some students stay in their rooms or the library doing their homework; some students go out to explore the city; some students do their volunteer work if they sign up for the Volunteer in China program. Every Tuesday evening is the movie night at Keats. We hold language exchange activity every Wednesday evening. You can practice your Chinese speaking skills with native Chinese people. Keats offers Chinese cultural activities such as Chinese paper-cutting, Chinese tea tasing, Chinese painting, card games, mahjong, Yunnan coffee etc. every Thursday night. We organize group dinners at restaurants every Friday night to try local food.

Do the locals in Kunming speak their own dialect more than they speak Mandarin?

Kunming has its own dialect, but everywhere in China has its own dialect. Many Chinese people find it is very hard to understand Beijing dialect before they get settled down in Beijing for 1 year or 2. Besides, Kunming dialect belongs to the northern language system, which is close to Mandarin. As Kunming becomes more and more international, most Kunming people in the city can speak standard Mandarin and they will tend to use Mandarin to answer your questions. Our students do not have problems practicing their Mandarin Chinese on street or in a restaurant. Although they might consider this as a problem before they come, but it turned out it is not a problem at all. In addition, Kunming is called the “Spring City”, with beautiful weather all year round. The air is clean and local people are extremely friendly to foreigners. Our students sometimes travel to Lijiang or Dali or other nice little towns during the weekends to enjoy the natural landscape and interesting minority culture.

WILL KEATS PROVIDE ME ACCOMMODATION?

Yes, the prices for all the programs listed on our website include accommodation (single room with private bathroom). Therefore, you don’t have to look for your own accommodation. The rooms are in one building with the classrooms. It is very safe and convenient to live in school. The rooms at Keats are usually fully booked. Make sure to check the course availability before you sign up.

I WILL FIND MY OWN ACCOMMODATION. CAN I TAKE THE ONE-ON-ONE CHINESE LESSONS ONLY AT KEATS SCHOOL?

Yes, it is possible to learn Mandarin at Keats School without accommodation. For students who do not live in the school, the hourly rate for the one-on-one lessons is RMB 200; the hourly rate for the small group class is RMB 150. If you need help with the visa, the minimum hours of the course to be eligible for a student visa is 20 hours a week. The length of the visa will match the length of the program you take at Keats. We are unable to provide a long-term visa with a short period of the program.

I’M A VEGETARIAN. WILL KEATS SCHOOL’S CHEF ACCOMMODATE TO MY NEEDS?

Yes, we provide 4 to 5 dishes each meal for our students. We provide options for vegetarians and vegans as well.

WILL KEATS SCHOOL HELP ME OBTAIN A VISA?

Yes, after we receive full tuition fee for the entire course through bank transfer, we will send you the official Admission Notice on behalf of Keats School to apply for a student visa (X1/X2) in your country. The X1 visa is for a program longer than 6 months while the X2 student visa is for a program shorter than 6 months. The express mail delivery fee is RMB 490.

Please Note: The tourist visa can no longer be changed to a student visa after you arrive in China. In order to avoid unnecessary cost, please make sure to enter China with an X1 or X2 student visa.

DO I NEED A VISA TO TAKE THE CHINESE LANGUAGE PROGRAM IN CHINA AT KEATS SCHOOL?

Yes, you will need a Chinese visa to study in China. Before you come to study in China, please leave yourself enough time to apply for a Chinese visa at the Chinese embassy in your country with the documents we send you.

I WANT TO STUDY AT KEATS SCHOOL. HOW LONG IN ADVANCE SHOULD I APPLY?

For summer studies, the rooms are usually fully booked half a year in advance. For spring, fall and winter, students are suggested to register at least 2 months in advance to secure the teachers and rooms at Keats. This also leaves you enough time to apply for a Chinese visa. Please make sure to check the course availability with us before you apply.

 

WHAT PAYMENT METHODS DO YOU ACCEPT FOR STUDENTS TO LEARN CHINESE IN CHINA AT KEATS SCHOOL?

Keats School accepts cash, bank transfer and credit card payment. You can check out payment methods here.

What is Keats refund policy?

After the full payment is made and the visa is issued, if it is not the school’s reason to cancel the course, the tuition fee cannot be refunded. Once you start the program, the academic advisor will actively track your satisfaction with your program. We will make adjustments to meet your requirements so that you think your investment worth what you get. If you need to stop the program for family reasons or any other urgent issues, we will keep your tuition fee and you will not lose your tuition fee. You can come back to use it anytime in the future.

CAN I CONTINUE USING MY OWN CHINESE TEXTBOOKS THAT I HAVE BEEN USING AT HOME?

Yes, please bring your textbooks to Keats School and prepare a copy/book for your teacher when you arrive so that your teacher can prepare the lessons according to your level and your learning goals.

WHAT TEXTBOOKS DO YOU USE AT KEATS SCHOOL?

If you are a beginner, we use “Essential Chinese” published by Keats School which contains useful and practical words and phrases. If you are at intermediate or advanced, we use “New Practical Chinese Reader”, “Boya Chinese” , “Speed-up Chinese” , “Developing Chinese” depending on your levels and learning goals. After you arrive, you will meet your teacher to discuss about your learning requirements and goals, and your teacher will select one text book that is suitable for your level and learning goals. Your teacher(s) will also prepare supplementary materials to comply with your studies.

If you choose the HSK Preparation Course, we use the “HSK Standard Course”  and various HSK exercise books.

I AM A BEGINNER AND I WANT TO LEARN TO SPEAK CHINESE WELL AS SOON AS POSSIBLE. HOW LONG DO YOU THINK IT WILL TAKE TO ACHIEVE MY GOAL?

If you are a beginner and have not studied Chinese before, a minimum of 12 weeks’ Chinese language study at Keats School will help you master the basic understanding of Mandarin and basic conversations, such as booking hotel rooms, making Chinese friends, ordering food in restaurants, asking for directions, talking about hobbies and personal experiences, etc.

If you have a higher level of Chinese learning goals such as reading newspapers, watching TV shows, watching Chinese movies, talking about social issues, and if you have longer time available, we would recommend you take a 20-week or 24-week intensive Mandarin course to help you achieve a lower/upper intermediate level.

I AM FROM A NON-ENGLISH SPEAKING COUNTRY. MY ENGLISH IS NOT VERY GOOD. CAN I STUDY AT KEATS?

You are welcome to study at Keats. If you only know a little English, you can still study at Keats. English is just a tool we use to teach Chinese. However, in order to create an all Chinese language environment, we will use as less English as possible to help our students learn Chinese. We have helped many non-English speakers to master the Chinese language.

Will I get any certificate at the end of the program?

Yes, we provide a program certificate for all courses we offer. You will receive a certificate at the end of your program, stating how many hours of Mandarin lessons you will have completed.

When do the small group classes start?

If you are not a beginner, you can arrive on any Sunday and start your classes on Monday. Beginner class starts once a month. For the exact small group class starting dates, you can check out the Small Group Chinese Classes.

 

Would it be possible to sit in one of the group classes to get a feel for how they go?
Most of the times, all the small group classes are full. If the class is full, we are unable to offer any paid trial lesson. Therefore, it is suggested that you make an appointment with us before you come to check.

 

How many students in one group Chinese class?

In order to ensure the best learning experience, there are no more than 5 students in one class so that the teacher has enough attention for each student. Each student will have more opportunities to practice their speaking skills.

I WANT TO TRAVEL TO OTHER CITIES DURING/AFTER STUDYING CHINESE AT KEATS, WILL KEATS HELP ME PLAN THE TRIP?

Yes, Keats staff will help you book flight tickets and hotel rooms, if needed. We also offer travel programs for you and your family. If you take Mandarin lessons at Keats and your family/friends will join in for the trip in Yunnan, this is the perfect program for you.

WHAT CLOTHING SHOULD I BRING?

We will send you a list of what to bring about 2 weeks before you come regarding the temperature and the weather at that time. Please feel free to download our Free Checklist Before Moving Abroad to Study

CAN I USE MY CREDIT CARD WHILE SHOPPING IN KUNMING?

Most stores in Kunming do not accept foreign credit card payment. It would be better if you pay cash when you buy things in China. More and more people are using apps like WeChat and Alipay to purchase their goods. You can open a Chinese bank account and link it to your WeChat or Alipay account so that you can make payment using your mobile phones. Your teacher can take you to open a Chinese bank account if you need.

CAN I DRINK TAP WATER WHEN I LEARN CHINESE IN CHINA AT KEATS?

In China, we do not drink tap water. In each dorm room, we provide water dispenser. You can order bottled water from us at RMB 15/bottle. Check out Keats housing options here.

WHAT CAN I DO DURING THE WEEKENDS?

The school offers free excursions on Saturday and paid excursions on Sunday. Students are welcome to sign up for these trips. Check out a list of things to do in Kunming. Check out a list of places for the weekend.

WHAT DO THE CHINESE LANGUAGE LEARNING STUDENTS DO DURING THEIR SPARE TIME?

Some students stay in their rooms or the library doing their homework; some students go out to explore the city; some students do their volunteer work if they sign up for the Volunteer in China program. Every Tuesday evening is the movie night at Keats. We hold language exchange activity every Wednesday evening. You can practice your Chinese speaking skills with native Chinese people. Keats offers Chinese cultural activities such as Chinese paper-cutting, Chinese tea tasing, Chinese painting, card games, mahjong, Yunnan coffee etc. every Thursday night. We organize group dinners at restaurants every Friday night to try local food.

Do the locals in Kunming speak their own dialect more than they speak Mandarin?

Kunming has its own dialect, but everywhere in China has its own dialect. Many Chinese people find it is very hard to understand Beijing dialect before they get settled down in Beijing for 1 year or 2. Besides, Kunming dialect belongs to the northern language system, which is close to Mandarin. As Kunming becomes more and more international, most Kunming people in the city can speak standard Mandarin and they will tend to use Mandarin to answer your questions. Our students do not have problems practicing their Mandarin Chinese on street or in a restaurant. Although they might consider this as a problem before they come, but it turned out it is not a problem at all. In addition, Kunming is called the “Spring City”, with beautiful weather all year round. The air is clean and local people are extremely friendly to foreigners. Our students sometimes travel to Lijiang or Dali or other nice little towns during the weekends to enjoy the natural landscape and interesting minority culture.

WILL KEATS PROVIDE ME ACCOMMODATION?

Yes, the prices for all the programs listed on our website include accommodation (single room with private bathroom). Therefore, you don’t have to look for your own accommodation. The rooms are in one building with the classrooms. It is very safe and convenient to live in school. The rooms at Keats are usually fully booked. Make sure to check the course availability before you sign up.

I WILL FIND MY OWN ACCOMMODATION. CAN I TAKE THE ONE-ON-ONE CHINESE LESSONS ONLY AT KEATS SCHOOL?

Yes, it is possible to learn Mandarin at Keats School without accommodation. For students who do not live in the school, the hourly rate for the one-on-one lessons is RMB 200; the hourly rate for the small group class is RMB 150. If you need help with the visa, the minimum hours of the course to be eligible for a student visa is 20 hours a week. The length of the visa will match the length of the program you take at Keats. We are unable to provide a long-term visa with a short period of the program.

I’M A VEGETARIAN. WILL KEATS SCHOOL’S CHEF ACCOMMODATE TO MY NEEDS?

Yes, we provide 4 to 5 dishes each meal for our students. We provide options for vegetarians and vegans as well.

WILL KEATS SCHOOL HELP ME OBTAIN A VISA?

Yes, after we receive full tuition fee for the entire course through bank transfer, we will send you the official Admission Notice on behalf of Keats School to apply for a student visa (X1/X2) in your country. The X1 visa is for a program longer than 6 months while the X2 student visa is for a program shorter than 6 months. The express mail delivery fee is RMB 490.

Please Note: The tourist visa can no longer be changed to a student visa after you arrive in China. In order to avoid unnecessary cost, please make sure to enter China with an X1 or X2 student visa.

DO I NEED A VISA TO TAKE THE CHINESE LANGUAGE PROGRAM IN CHINA AT KEATS SCHOOL?

Yes, you will need a Chinese visa to study in China. Before you come to study in China, please leave yourself enough time to apply for a Chinese visa at the Chinese embassy in your country with the documents we send you.

I WANT TO STUDY AT KEATS SCHOOL. HOW LONG IN ADVANCE SHOULD I APPLY?

For summer studies, the rooms are usually fully booked half a year in advance. For spring, fall and winter, students are suggested to register at least 2 months in advance to secure the teachers and rooms at Keats. This also leaves you enough time to apply for a Chinese visa. Please make sure to check the course availability with us before you apply.

 

WHAT PAYMENT METHODS DO YOU ACCEPT FOR STUDENTS TO LEARN CHINESE IN CHINA AT KEATS SCHOOL?

Keats School accepts cash, bank transfer and credit card payment. You can check out payment methods here.

What is Keats refund policy?

After the full payment is made and the visa is issued, if it is not the school’s reason to cancel the course, the tuition fee cannot be refunded. Once you start the program, the academic advisor will actively track your satisfaction with your program. We will make adjustments to meet your requirements so that you think your investment worth what you get. If you need to stop the program for family reasons or any other urgent issues, we will keep your tuition fee and you will not lose your tuition fee. You can come back to use it anytime in the future.

CAN I CONTINUE USING MY OWN CHINESE TEXTBOOKS THAT I HAVE BEEN USING AT HOME?

Yes, please bring your textbooks to Keats School and prepare a copy/book for your teacher when you arrive so that your teacher can prepare the lessons according to your level and your learning goals.

WHAT TEXTBOOKS DO YOU USE AT KEATS SCHOOL?

If you are a beginner, we use “Essential Chinese” published by Keats School which contains useful and practical words and phrases. If you are at intermediate or advanced, we use “New Practical Chinese Reader”, “Boya Chinese” , “Speed-up Chinese” , “Developing Chinese” depending on your levels and learning goals. After you arrive, you will meet your teacher to discuss about your learning requirements and goals, and your teacher will select one text book that is suitable for your level and learning goals. Your teacher(s) will also prepare supplementary materials to comply with your studies.

If you choose the HSK Preparation Course, we use the “HSK Standard Course”  and various HSK exercise books.

I AM A BEGINNER AND I WANT TO LEARN TO SPEAK CHINESE WELL AS SOON AS POSSIBLE. HOW LONG DO YOU THINK IT WILL TAKE TO ACHIEVE MY GOAL?

If you are a beginner and have not studied Chinese before, a minimum of 12 weeks’ Chinese language study at Keats School will help you master the basic understanding of Mandarin and basic conversations, such as booking hotel rooms, making Chinese friends, ordering food in restaurants, asking for directions, talking about hobbies and personal experiences, etc.

If you have a higher level of Chinese learning goals such as reading newspapers, watching TV shows, watching Chinese movies, talking about social issues, and if you have longer time available, we would recommend you take a 20-week or 24-week intensive Mandarin course to help you achieve a lower/upper intermediate level.

I AM FROM A NON-ENGLISH SPEAKING COUNTRY. MY ENGLISH IS NOT VERY GOOD. CAN I STUDY AT KEATS?

You are welcome to study at Keats. If you only know a little English, you can still study at Keats. English is just a tool we use to teach Chinese. However, in order to create an all Chinese language environment, we will use as less English as possible to help our students learn Chinese. We have helped many non-English speakers to master the Chinese language.

Will I get any certificate at the end of the program?

Yes, we provide a program certificate for all courses we offer. You will receive a certificate at the end of your program, stating how many hours of Mandarin lessons you will have completed.

When do the small group classes start?

If you are not a beginner, you can arrive on any Sunday and start your classes on Monday. Beginner class starts once a month. For the exact small group class starting dates, you can check out the Small Group Chinese Classes.

 

Would it be possible to sit in one of the group classes to get a feel for how they go?
Most of the times, all the small group classes are full. If the class is full, we are unable to offer any paid trial lesson. Therefore, it is suggested that you make an appointment with us before you come to check.

 

How many students in one group Chinese class?

In order to ensure the best learning experience, there are no more than 5 students in one class so that the teacher has enough attention for each student. Each student will have more opportunities to practice their speaking skills.

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Jaq's Story at Keats The Inspiration of Chinese Tea

OVER 7000+ STUDENTS HAVE STUDIED AT KEATS

Shihori | 日本

Intensive One on One Chinese Classes

In the one-to-one class , you can choose learning method you like . The small class teachers follow the HSK textbook .  Teachers often collect feedbacks from the students , Teachers listen to our requirements and opinions .I felt that my oral level is better than before .

Ida testimonial for keats chinese school

Ida | Italy

Small Group Chinese Class

I have studied at Keats for 2 semesters. I highly recommend Keats School. If you are very interested in Chinese culture, I would suggest you come to Kunming. Kunming people are very friendly. The weather in Kunming is great. So I recommend that you study at Keats in Kunming.

Simon testimonial for keats chinese school

Simon | UK & France

Small Group Chinese Class

The visa application was really straight forward, because Keats School helps us a lot for that. Keats has a big emphasis on conversational practice, so we learn a lot of vocabulary and daily life plan which is very convenient for us to go around town and speak with Chinese people which is the whole point of coming to China.

Jade | UK & Mauritius

Small Group Chinese Class

I think the learning environment here is great. The teaching methods are also very interactive and fun. What I particularly enjoy here is the fact that my teacher does not stick to the textbook. We spend a lot of time discussing general topics, such as Chinese culture, world news, typical expressions used by local people. We also discuss social and economic topics.

Aliza testimonial for keats chinese school

Aliza | USA

Intensive One on One Chinese Classes

I found Keats School and I am so glad that I did. In the school, you are fully being taken care of. My teacher is really great and we become lovely friends.

Paul | UK

Intensive One on One Chinese Classes

All teachers are really lovely. The teaching level at Keats is so much higher. I really love the city. It is very comfortable to get around. I fully recommend Keats. It is a great place to come. We are looking forward to coming back again later this year.

Sully testimonial for keats chinese school

Sully | France

Small Group Chinese Class

All my classmates stay together for one year and we improved so much! The teachers are all very great. They like to organize a lot of activities to help us learn Chinese. I like Keats! I like Kunming!

Emiliano | メキシコ

Small Group Chinese Class

I come to Kunming because I think the environment in Kunming is better and I heard that Keats School is better. I like the small group class because my classmates study hard and our teachers are very good. I like the teaching method of Keats because I like the activities at Keats. I think Yunnan is a particularly beautiful Chinese province.

 

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